There's no battery percentage or lightning icon indicating that it's actually charging. The 'Xbox Accessories' app it had me download shows no indication of battery life when the controller is connected via Bluetooth, and when it's wired it just says 'Battery level: Plugged in'. The controller works great wired and via Bluetooth, but I can't seem to get the battery pack to charge.

With it, I got the 'Rechargeable Battery + USB-C Cable' which I gather is the new version of the Play & Charge Kit. See applicable Microsoft Terms of Sale for more information.So I just bought a new Carbon Black Xbox Controller to replace my old wired 360 controller for gaming on my Windows 10 PC.

Microsoft Store return policy applies to extended returns. Microsoft reserves the right to modify or discontinue offers at any time. Void where prohibited or restricted by law.

Extended return offer period limited to 5 device returns total per eligible customer. Not available for purchases by reseller customers. Return process must be started within 60 days after customer received the device.

**Extended return offer period available with Surface devices purchased from Microsoft Store in select markets.

Please visit /xboxone/controllerupdate for update instructions. Significant firmware update may be required ISP fees apply. Not compatible with controllers designed for Xbox 360.

Controller and headset sold separately. For use with the Xbox One Wireless Controller or Xbox Wireless Controller and controller compatible games on PCs and Tablets running Windows 10/11 with USB 2.0 or USB 3.0. Size compared to Xbox Wireless Adapter for Windows. Your rights under Microsoft’s 1 year Limited Warranty are in addition to your consumer law rights.

Xbox 360 wireless adapter windows 10